A home for every customer journey.
Loudkeeper brings your customer signals, audiences, and messages together in a visual workflow you can shape and self-host.
Turn a customer action into a clear path.
Start with an event or audience. Then add messages, waits, conditions, and branches in a visual builder that makes the full journey easy to follow.
- Event-triggered and scheduled journeys
- Waits, splits, and branching steps
- Reusable templates and personalized content
Find the people who need to hear from you.
Build audiences from customer attributes and events. Use what people have done to shape the next step, from a first welcome to a timely follow-up.
- Customer profiles and event history
- Segments based on attributes and behavior
- Audience rules inside journeys
Choose the channel that fits the moment.
Keep messages connected as a journey moves between email, SMS, push, and webhooks. Use templates and customer data to make each touchpoint more relevant.
- Email, SMS, push, and webhook steps
- Liquid-based message personalization
- Delivery and engagement events
Keep your data close.
Loudkeeper is an open source project you can run on your own infrastructure. Inspect the code, connect the tools you use, and build around your own customer data.
Explore the repository ↗Start with a moment that matters.
Explore practical ways to use Loudkeeper throughout the customer journey.